get in touch with us
Contact Us
FAQ
Do you have a phone number?
We do not have a phone number. Kindly fill out the form above, and our customer service team will respond to your promptly.
How to change or cancel an order?
We are unable to modify an order once it has been placed. Sanuk.com orders shipped within the continental US are eligible for free return shipping within 30 days of receiving. To generate a complimentary return shipping label, please start a return.
What is your return policy?
To be eligible for exchange or return, your product must meet the following criteria:
-Be an authentic Sanuk product
-Be in a new or unused condition
-Received from our site or another authorized online retailer within the last 30 days
-Purchased at an authorized local retailer within the last 30 days
-Be sent back as a complete pair
For more information on our return policy, please read our full Return Policy.
Do you ship outside of the United States?
We currently do not ship out of the United States but stay tuned as this is something that we are working on.
Where is your head office?
Our head office is located at
450 rue Sainte-Hélène
Montréal, QC, Canada
H2Y 2L2